Compliance with proper procedures is essential for a successful business, so it’s important to monitor adherence to your SOPs. In general, there are two kinds of compliance to consider.
Internal compliance: Ensure that your employees are following SOPs specific to your organization.
Compliance with company-specific SOPs is necessary for a business to operate efficiently and maintain quality. It also provides a way to evaluate employee performance and meet internal training requirements.
External compliance: Ensure that your company’s SOPs are compliant with outside agencies.
Some SOPs pertain to regulatory compliance, such as health and safety, and following these standards is required by law. Many industries have regulatory agencies that oversee and enforce proper procedures. For example, the U.S. Food and Drug Administration (FDA) sets regulations for pharmaceutical companies.
Other regulatory agencies, such as the Occupational Safety and Health Administration (OSHA) in the U.S., are not industry-specific but their standards apply to workplaces in general.
Many businesses require ISO compliance. While not required by law, ISO’s international standards are widely recognized for ensuring quality, safety, and reliability in organizations.
Imagine if your business is a U.S. based pharmaceutical company that follows ISO standards. You have four elements of compliance to keep track of: FDA, OSHA, ISO, and your internal standards. It’s easy to see why an efficient system for monitoring compliance is important.
Monitoring compliance, whether internal or external, involves several tasks. After SOPs are distributed for use, verify that employees have received and read them.
Employ testing to confirm comprehension and knowledge application. Establish an action plan to address quality failures, so you can quickly make corrections and return to compliance. Have a reliable system for staying up-to-date on requirements.
To help you keep up with all these tasks, use a software solution for compliance that provides sufficient monitoring and automatically creates reports so nothing falls through the cracks.